OBJECTIVE
To leverage my knowledge and expertise in Graphic Design, Web/Flash Development, Programming and Troubleshooting/Support for computer systems.
EDUCATION
Computer Science from Bensalem High School - 2002 Bensalem, PA
EXPERIENCE
University of Pennsylvania - November 2006 to Present
Web/System Administrator, VPUL Technology Services
- Develop and maintain websites for the University of Pennsylvania Vice Provost and it's 25 divisions.
- Heavily utilized Photoshop, PHP, Flash, Advanced Javascript, HTML5 and Illustrator for creation of websites.
- Managed work-study students who provided web support.
- Design Graphic Art, Flash Animations and interactive games for the Alcohol Policies program at the University.
- Held training classes on Dreamweaver and a self-developed Web Content Management System for departmental websites.
- Install and configure Shibboleth web authentication on multiple VPUL web servers.
- Find new and more efficient methods of enhancing websites.
- Provide support for the configuration and installation of Windows on Laptops & Desktop personal computers.
- Development for iOS devices. Created an attendance tracker using a 3rd party card swipe for use with PennCards.
- Held meetings regularly with end-users to fulfill their specific needs for their departmental website.
- Manage and monitor VPUL web and system servers and databases.
- Diagnose and resolve complex technical problems with hardware, software and network services.
- Troubleshooting/Support of Hardware, Peripherals and Windows operating systems.
- Work with a team of computing technicians to support VPUL Division computing technology.
University of Pennsylvania - November 2004 to November 2006
IT Support Specialist/Web Developer, VPUL Technology Services
- Maintain and support websites for the University of Pennsylvania Vice Provost and it's 25 divisions.
- Design Graphic Logos and help develop an idenity for various University of Pennsylvania departments.
- Development of Flash newsletters for the University of Pennsylvania Vice Provost.
- Development with PHP in conjunction with other web technologies for creation of websites.
- Participated in SunGard for data recovery of multiple Windows 2003 and 2000 servers.
- Provide first-level service for Personal Computers, Peripherals, Generic Software and Application Software.
- Configure and install Windows XP on Laptops & Desktop personal computers.
- Install specialize software and complete software upgrades.
- Use Visio 2003 to create and maintain office maps and technology.
- Held meetings regularly with end-users to fulfill their specific needs for their departmental website.
- Manage and monitor VPUL system servers and databases.
- Diagnose and resolve complex technical problems with hardware, software and network services.
- Troubleshooting/Support of Hardware, Peripherals and Windows operating systems.
- Work with a team of computing technicians to support VPUL Division computing technology.
University of Pennsylvania - February 2004 to November 2004
Help Desk Support, VPUL Technology Services
- Troubleshooting/Support of Hardware, Peripherals and Windows operating systems.
- Provide first-level service for Personal Computers, Peripherals, Generic Software and Application Software.
- Configure and install Windows XP on Laptops & Desktop personal computers.
- Install specialize software and complete software upgrades.
- Use Visio 2003 to create and maintain office maps and technology.
- Work with a team of computing technicians to support VPUL Division computing technology.
machineThinking - May 2002 to April 2004
Web Developer/Graphic Artist
- Design & Create Flash based, PHP, ASP & HTML websites for clients.
- Brochure, Logo & Business Card Development.
- Design banner ads for clients.
- Develop and manage MySQL Databases.
RELATED PROGRAMS
Design/Programming/Misc.
Adobe Photoshop
Adobe Fireworks
Adobe InDesign
Adobe Premiere Pro
Adobe After Effects
Adobe Contribute
Adobe Illustrator
Swift 3d
Swish
Bryce
3D Studio Max
Maya
Lightwave
XCode
Visual Basic
Visual C++
Visio 2003
DOS
MS Office
Intuit Track-It! (Help Desk)
Web
Adobe Dreamweaver, Adobe Flash,
HTML, PHP, DHTML, CSS, AJAX, CF, XML,
ActionScript, Swish, Swift 3D, ASP,
JavaScript,
Shockwave, MySQL, MSSQL,
Access Databases, Apache and
IIS
Platforms
Windows 7, Vista, 2003, XP, 2000
Linux, Macintosh OS X, iOS
Networking
Ethernet
TCP/IP
TFTP/Telnet
Norton Ghost
SOFTWARE PROFICIENCY
Adobe Photoshop
I have been using Photoshop extensively since 1998 and consider myself to be an expert user. I use Photoshop on a daily bases for creating layouts as well as brochures, logos, business cards, banner advertisements and retouching / manipulating photos.
Adobe Dreamweaver
I have used a wide range of HTML authoring software but Dreamweaver has been my choice for 9 years. I also enjoy the likes of Notepad++ to handcode on the fly.
Adobe Flash / ActionScript
I have created many diverse projects in Flash including websites, photo galleries, banner advertisements, presentations, cartoon animations and games. I have been using Flash since 1999.
Adobe Illustrator
I have enjoyed working with Illustrator the past 6 years for brochure, logo and character development.
REFERENCES / PORTFOLIO
Available upon request.